Frequently Asked Questions

DO I NEED TO PREP BEFORE MY APPOINTMENT?

Prior to your appointment, please arrive without any eye makeup, do not curl your lashes or wear mascara the day before and the day of your appointment. This will help minimize the prep time and allow more time for lashing.

WILL IT HARM OR PULL OUT MY NATURAL LASHES?

Lash extensions will not cause your natural eyelashes to fall out. Based on the growth cycle of eyelashes, when applying lashes, stylists are trained to look for mature lashes to attach the individual lash extensions. Remember that your natural lashes have their own life cycle of shedding and growing – like the hair found elsewhere on your body. It's hard to notice small lashes falling out, but when attached to thicker and longer lashes, they become more noticeable. Once the extensions are removed, your natural lashes may appear shorter and sparser because you have been accustomed to a full set of longer, thicker lashes.

HOW LONG DOES IT TAKE TO APPLY LASH EXTENSIONS?

Lash extensions are applied while you are laying down with your eyes closed on a comfortable spa bed in a serene setting. The service takes approximately 1.5 to 2.5 hours for a full set of lashes; however, it depends on the set of lashes you select. After prepping your lashes, your bottom lashes are protected with a gel eye pad; lash extensions are then applied 1-to-1 (classic) or multiple lighter lashes to one lash (volume) with medical grade adhesive. It is a really relaxing, non-invasive treatment and most of our clients take the time to catch up on their beauty rest!

HOW LONG WILL MY NEW LASHES LAST?

Your new lashes will last between 2 to 3 weeks depending on your skincare routine and your own natural lash life cycle. To maintain the full look of your lashes, it will require you to maintain fill-ins every 2-3 weeks. Please note that we are not responsible for allergic reactions that may arise during or after the lash extension application. TaylorMade Lashes has a strict no refund policy. Please let us know within 48 hours if you experience any issues with your new lash extensions.

HOW OFTEN SHOULD I COME IN FOR LASH REFILLS?

To keep lashes looking exceptional every 3 FILLS REQUIRES A FULL SET. We recommend fill-ins every 2 to 3 weeks. If you wait too long, your extensions will fall out and you will require a full set. Factors such as exposure to humidity, steam or touching your eyes a lot may cause the extensions to fall quicker. Everyone’s eyes are uniquely made, so every set will be customized to perfectly enhance your features. No one set will ever look exactly like someone else's, but they all Will be GORGEOUS!

TaylorMade Lash Bar offers luxury services that requires time and patience. Please prepare to stay throughout the time scheduled as I will never rush to ensure I give the most optimum service for each client. Estimated times are listed in each lash sets. Anything more than 3 weeks or less than 40% of lashes on both eyes will be considered a full set. There will be no exceptions made.

CAN I APPLY MASCARA TO MY LASH EXTENSIONS?

No, we do not recommend using mascara on your lash extensions. Please do not use oil-based or waterproof products on or around your eyes. Waterproof mascara and any type of oil based mascara dissolves the bonding agent of the extensions and causes them to fall out prematurely. Also, be careful when washing off all eye makeup. Only use a water based eye makeup remover.

CAN I SWIM, SHOWER OR EXERCISE WHILE WEARING LASH EXTENSIONS?

Yes. Our adhesive is waterproof and allows you to shower, swim and exercise. However, we recommend that you do not wash your eye area for at least 48 hours after the initial eyelash extension application. This allows the adhesive to fully dry and prolong the life of your extensions.

HOW DO I TAKE CARE OF MY NEW LASH EXTENSIONS?

Do not get your lashes wet for at least 48 hours after application

Use an oil-free eye makeup remover

Do not rub, pick or pull your eyelashes

Do not use mascara

Avoid using an eyelash curler

Try to avoid exposure to heat, steam, sauna and friction

Use water-based soap and cleaning products.

WHAT ARE YOUR POLICIES AND PROCEDURES?

Please read our policies as new updates have been added regarding rate increase, acceptance of payment & touch-up appointments. We strive to provide you with the best service & the best products. We can only do so by implementing a few changes.

DEPOSIT

All appointments require a non- refundable with a 1 time transferable $25 booking fee. The deposit will be applied to your service. You will receive a message that will include the location and pre-care instructions a few days prior to your appointment.

NEW CLIENTS

We do not work over other lash salon's work. New clients should book for a removal and new set if lash extensions are still present and are coming from another Lash Stylist.

LATE POLICY

Please arrive on time for your appointment. If you will be late please give a courtesy call/text. After 10 minutes there will be a $10 late fee added to the cost of your service. After 15 minutes your appointment will be have to be rescheduled.

NO CALL/NO SHOW POLICY

A No Call/No Show will be charged the full cost of the scheduled service. No further appointments will be made after your 2nd No Call No Show.

Come to your appointment with clean lashes absolutely no makeup or a $10 deep cleansing lash bath fee will apply.

CANCELLATIONS & RESCHEDULING

In case of cancellation the appointment must be rescheduled for 48 Hours before appointment time, your booking fee will be credited to 1 new appointment. It must be rescheduled within 30 days of original date. If you have not cancelled before 48 hours you will be charged a new booking fee before re booking

Any Same Day Cancellations will Require $25 fee + New BOOKING FEE in order to rebook.

VIP APPOINTMENTS: (SQUEEZE IN & BEFORE/AFTER HOUR FEE:)

Last minute appointments and before/after hour appointments will be charged an additional $50, and will only be taken based on availability. Please book ahead to avoid this fee.

COVID-19 ANNOUNCEMENT

Due to COVID, we are asking all clients to sanitize hands before the start of your service. We also request clients to wear a face mask and or please reschedule your appointment if you are in any way feeling ill or have been ill within a week of your appointment. To ensure we are keeping our salon safe as we reopen our doors. We are only scheduling 4 clients per day. As always, we will continue to follow State Board safety guidelines.

HEALTH & SAFETY PRACTICES

We at TaylorMade Lash Bar deeply cares about the safety and welfare of our clients and staff. We are closely monitoring the latest developments related to COVID-19. During this time of rapid changes and would like to keep our community updated with our policies. Although we are held to the highest standard regarding sanitation and infection control and are following additional recommendations to ensure that our facility are thoroughly cleaned throughout the day. As a reminder here are some general precautions during this time:

*Staff and clients who are experiencing any symptoms or who may have been exposed to COVID-19 should avoid coming in for appointments.

*Properly wash hands with soap and water for 20 seconds after certain activities, including bathroom breaks, sneezing, coughing, blowing your nose, before and after eating. Sanitizer is also available for al in lobby area.

*Keep hands away from your eyes, nose and mouth.

* If for any reason you need to sneeze, cough during your appointment, please advise team member(s)

*Visit the CDC website for additional precautionary guidelines

*Please wear face gear during your appointment

If you have been exposed to COVID-19, please do not schedule any appointments with us.

Thank you all and I appreciate your service,

Letuan Montgomery